Freedom of Information

Freedom of Information (FOI) legislation gives you the right of access to information held by public authorities.

Before you make a request

You might not need to make an FOI request to get the information you need.

We might be able to give you information straight way, eg over the phone.

You can also check published responses to FOI requests.

You can read more about FOI on the Isle of Man Government website.

Making a request

You can make a request for information online.

Make a request

For further information please contact the Information Governance Manager at:

Isle of Man Constabulary
Dukes Avenue
Isle of Man

Telephone: 01624 631394

Privacy notice in relation to Freedom of Information requests

Isle of Man Freedom of Information Act 2015 ('FOIA')

The Freedom of Information Act 2015 (FOIA) gives Isle of Man residents a legally enforceable right to obtain access to information held by a Public Authority.

Find out more information on the FOIA including how to make a request to us. You can also use this link to view previous requests and their responses.

We are the controller for the personal data you provide to us when making a FOI request to the Isle of Man Constabulary.

Legal basis for processing your information

Our legal basis for processing your information when you make a request is:

  • Article 6(1)(c) Legal obligation of the Applied GDPR applies, that the processing is necessary for the Department to comply with the law (not including contractual obligations)

  • Article 6(1)(e) Public Task of the Applied GDPR applies, that the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller

We need your information in order to process and respond to you directly about your request and in some cases we may request proof of residency so that we comply with the FOI legislation.

Sharing information

FOI requests have to be submitted on a form prescribed by the Chief Executive Office (Isle of Man Government) in order to be valid and you can either submit a request using the form online or a paper version, which is available by contacting our Data Protection Officer (see below for contact details).

When we process FOI requests made using the Online Services Portal on the Isle of Man Government website, a system called iCasework is used to process your request. The iCasework system is provided by a company called Civica UK Limited. This system stores information such as:

  • Your name
  • Your address
  • Your telephone and email address
  • Your company name, if you are requesting information on behalf of an organisation
  • Your request – we do not recommend putting any personal information into your request, if you are not sure what to include in your request, please contact us on for assistance
  • If we have requested proof of residency from you

Civica UK Limited act as a Processor on behalf of all the Public Authorities. Civica UK Limited use the information held in the iCasework system for the purpose of providing a system to manage FOI requests and to transfer this information to the relevant public authority. The information you provide to Civica UK Limited will be kept secure and confidential.

Only authorised staff from our Department can access your information and the processor (Department of Home Affairs - DHA) will only access your information on our written instructions. You can read the DHA privacy notice on their website.

If you are unhappy with the response to your Freedom of Information request 

If you are dissatisfied with the response to your request for information, or the way your request as handled, you have the right to request the public authority to undertake a review.

If you are still unhappy following the review, you can complain about your request to the Information Commissioner’s Office. In this case the Public Authority to whom you have submitted your request will need to share information, such as emails we have sent or received from you with them so that the Information Commissioner can investigate the complaint.

Storing your information

Your personal information will be held in iCasework for 12 months after the Public Authority has closed your request, or if you requested a review of your request, your personal information will be held in iCasework for 36 months after the Public Authority has closed your request. After this time, the request will remain on the iCasework system, but all your personal information you provided at the time of the request will be deleted.

Unauthorised access to FOI requests

The Information Commissioner is investigating incidents of unauthorised access to FOI requests during the period 1 April 2022 to 22 March 2023, which includes some requests that were submitted to us. If you are concerned that you may be affected by this unauthorised access, you can contact our Data Protection Officer for further information, the contact details are given below. Please see the news release dated 19 June 2023 from the Information Commissioner’s Office.

Your rights

The Applied GDPR (data protection legislation) provides you as a data subject with some rights to be informed of the processing of your personal data, including the right to access that data and information about the purposes for processing.

This includes a right to correct (rectify) any information a public authority holds, or to restrict it in certain circumstances.

As the public authority is processing your data in order to comply with its legal obligations, certain of the data protection rights do not apply, including the right to have your data deleted (erasure), transferred to another provider, the right to object to the processing, and be informed about automated decision making. When using the iCasework site or dealing with FOI requests, a Public Authority does not make automated decisions or profile your data.

Data Protection Officer

If you have any questions about how we process your personal information, you can speak to our Data Protection Officer regarding your rights.


Phone: +44 1624 631212

In writing to:

Data Protection Officer,
Police Headquarters,
Dukes Avenue,

Details of rights under the data protection legislation can be found in our general privacy notice at Isle of Man Constabulary Privacy Notice.

Additional information 

Isle of Man Government Freedom of Information

Freedom of Information Act 2015 - legislation

Information Commissioner’s Office – Freedom of Information guidance page